Privacy Policy
MEDNET is committed to making an ecosystem of data accessible to create space for intelligent and predictive analytics to create a healthier future. It is our mission to create a global platform where all stakeholders can interact to create a scalable, credible virtual medical network. We believe in the power of technology to build robust healthcare systems. We understand the need to build extraordinary infrastructural and operational capacities using technology to strengthen the public healthcare systems at the grassroots. At MEDNET we give the utmost importance to improving care, reducing errors, and bringing cost-efficiency by designing holistic healthcare solutions. Built with a futuristic vision, we work closely with our clients to design lean solutions to be integrated seamlessly into the existing healthcare systems. Created by domain experts, we provide quality and reliable support from our end at all times to our clients. We are a team that trusts in the power of being data-driven and unlocking the potential of analytics to facilitate a fantastic user experience for all our stakeholders. We are a team that trusts in the power of being data-driven and unlocking the potential of analytics to facilitate a fantastic user experience for all our stakeholders.
This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://mednetlabs.com/privacy-policy (the “Terms of Use”)), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.
This Privacy Policy is not a contract and does not create any contractual rights or obligations.
This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://mednetlabs.com/privacy-policy (the “Terms of Use”)), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.
This Privacy Policy is not a contract and does not create any contractual rights or obligations.
This Privacy Statement describes:
1. TYPES OF PERSONAL INFORMATION WE COLLECT
While using our App or Websites, you may provide us with certain information about you.
Personal Information that we collect through your use of the app or website may include IP Address, Device ID, and online identifier. We may also collect your name, title, contact information, phone number, date of birth, state, country, zip code, your health plan, email address or login identification information only if you provide such information directly to us when you begin registration to use a Secure Platform or complete a form seeking more information. Health information, including heart rate, blood oxygen, sleep data, blood pressure, blood glucose, menstrual period, body temperature, pressure data generated by heart rate data analysis, BMI, impedance, body fat percentage, waistline, chest, hipline, thigh circumference, calf circumference, arm circumference, and health preferences that you voluntarily provide. If you are a member this may be considered PHI and governed by our Notice of Privacy Practices and not this Privacy Policy.
Personal Information that we collect through your use of the app or website may include IP Address, Device ID, and online identifier. We may also collect your name, title, contact information, phone number, date of birth, state, country, zip code, your health plan, email address or login identification information only if you provide such information directly to us when you begin registration to use a Secure Platform or complete a form seeking more information. Health information, including heart rate, blood oxygen, sleep data, blood pressure, blood glucose, menstrual period, body temperature, pressure data generated by heart rate data analysis, BMI, impedance, body fat percentage, waistline, chest, hipline, thigh circumference, calf circumference, arm circumference, and health preferences that you voluntarily provide. If you are a member this may be considered PHI and governed by our Notice of Privacy Practices and not this Privacy Policy.
2. HOW WE COLLECT PERSONAL INFORMATION
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Mednet. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
I. Contact data (such as your email address and phone number).
II. Demographic data (such as your gender, your date of birth and your pin code).
III. Data regarding your usage of the services and history of the appointments made by or with you through the use of Services.
IV. Insurance data (such as your insurance carrier and insurance plan).
V. Other information that you voluntarily choose to provide to us including any images and other documents/files.
II. Demographic data (such as your gender, your date of birth and your pin code).
III. Data regarding your usage of the services and history of the appointments made by or with you through the use of Services.
IV. Insurance data (such as your insurance carrier and insurance plan).
V. Other information that you voluntarily choose to provide to us including any images and other documents/files.
The information collected from you by Mednet may constitute 'personal information' or 'sensitive personal data or information' under the SPI Rules.
"Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The SPI Rules further define "Sensitive Personal Data or Information" of a person to mean personal information about that person relating to:
"Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The SPI Rules further define "Sensitive Personal Data or Information" of a person to mean personal information about that person relating to:
I. Passwords.
II. Financial information such as bank accounts, credit and debit card details or other payment instrument details.
III. Physical, physiological and mental health condition.
IV. Sexual orientation.
V. Medical records and history.
VI. Biometric information.
VII. Information received by body corporate under lawful contract or otherwise.
VIII. Visitor details as provided at the time of registration or there after.
IX. Call data records.
II. Financial information such as bank accounts, credit and debit card details or other payment instrument details.
III. Physical, physiological and mental health condition.
IV. Sexual orientation.
V. Medical records and history.
VI. Biometric information.
VII. Information received by body corporate under lawful contract or otherwise.
VIII. Visitor details as provided at the time of registration or there after.
IX. Call data records.
Mednet will be free to use, collect and disclose information that is freely available in the public domain without your consent.
3. HOW WE USE YOUR INFORMATION
We may use your Personal Information for the following purposes:
Operate, maintain, supervise, administer, and enhance the Application, including monitoring and analyzing the effectiveness of content on the Application, aggregate site usage data, and other usage of the Application such as checking your eligibility and assisting you in completing the registration process.
Provide you with a tailored and user-friendly experience as you navigate our Application.
Promote and market our Application to you.
To complete the activity you specifically asked for, e.g., register on a Secure Platform, obtain more information.
Conduct research on users' demographics, interests, and behavior based upon information provided during use of our Application.
Aggregate information for analytics and reporting.
Authenticate use, detect potential fraudulent use, and otherwise maintain the security of the Application and safety of users.
Develop, test, improve, and demonstrate the Websites.
Any other purpose with your consent.
4. HOW WE SHARE YOUR INFORMATION
We may share Personal Information with third parties including service providers in certain circumstances or for certain purposes, including:
For business purposes. We may share your Personal Information with vendors and service providers, including our data hosting and data storage partners, analytics and advertising providers, technology services and support, and data security. We may disclose your name, email address, date of birth, phone number, and address if you provided it to us via a form on the website or during an incomplete or failed registration to Service Providers.
With affiliates within our corporate group. We may share your Personal Information with any subsidiaries or affiliates within our corporate group.
Compliance with law. We may share your Personal Information to comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries.
In the context of a transaction. We may share your Personal Information in connection with business transaction.
5. Which Device Permissions Do We Need?
When you use the services of Mednet, we may need you to activate some device permissions. The specific purposes are as follows:
No.
Permission
Specific Purpose
1
Location
It is used to find the doctor and hospital of your location.
2
Phone
It is used to call for the virtual appointment.
3
Camera
It is used to capture image to upload on the application.
4
Storage
It is used to upload images of problems from gallery or download reports, and more.
5
Notification
It is used to send device, and system notifications from apps.
6
Microphone
It is used to record and share workout routes. (iOS is not included)
7
Location
It is used for finding the current location of the user.
6. SECURITY OF PERSONAL INFORMATION
We take steps to secure Personal Information through administrative, technical, and physical safeguards designed to protect against the risk of accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Unfortunately, we cannot guarantee the security of information transmitted through the Internet, and where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.
Requests to Delete
You may have the right to request that we delete Personal Information associated with you, subject to applicable law and certain exceptions.
Request to Correct Inaccurate Personal Information
You may have the right to request that Mednet correct Personal Information that is inaccurate.
Instructions for submitting a verifiable request are provided below.
7. How Do You Contact Us?
If you need to exercise your privacy rights or request to delete you information, please contact us by visiting the (https://mednetlabs.com/contact-us), and we will reply as soon as possible.
8. How Do We Update this Privacy Statement?
We encourage you to regularly check for the latest version of this Privacy Statement in the app settings as we may update it from time to time. In the event of material changes to this Privacy Statement, we will notify you by means of notification dialogues, push messages, emails, and so on, depending on the nature of the change.
